Look: Hassle-free for OFWs, One-stop service center opens today


President Rodrigo Duterte ordered last time the 
Department of Labor and Employment (DOLE) to open a one-stop service center for overseas Filipino workers (OFWs).

For the first time, DOLE opened today, August 15, the one-stop service center for the overseas Filipino workers (OFWs).

This is in response to President Rodrigo Duterte's directive to make it easier for OFWs to avail the services of the government," Labor Secretary Silvestre Bello III said

According to POEA Administrator Hans Leo Cacdac, the service center offered many services from different agencies. That could help the OFW to process their documents in just one location.

The service center, located at the ground floor of the Philippine Overseas Employment Agency (POEA) in Mandaluyong City.

The service centers will be open from 8am to 5pm from Monday to Friday.
These are the following services they cater:
Department of Foreign Affairs (DFA)
  • Passport services
  • Passport validity extension for Balik-Manggagawa (vacationing Workers)

Overseas Welfare Workers Administration (OWWA)
  • Processing of OWWA membership/renewal of membership

Technical Education and Skills Development (TESDA)
  • Assistance for competency assessment
  • Verification of certificates and special order
  • Assistance forrReplacement of National Certificates (NC)/ Certificates of Competency (COC)
  • Training assistance and scholarship program

Professional Regulation Commission (PRC)
  • Issuance of Professional License

Maritime Industry Authority (MARINA)
  • Issuance/revalidation of seaman’s book

Home Development Mutual Fund (HDMF)
  • Processing of Pag-ibig membership

Philippine Health Insurance Corporation (PHIC)
  • Payment of Philhealth contribution
  • Member registration and updating 8.

Social Security System (SSS)
  • Registration and membership data amendment
  • Acceptance of loan and benefits claim applications
  • Loan verification and status
  • UMID capturing and card releasing
  • Response to queries

Philippine Statistics Authority (PSA)
  • Processing and copy issuance of
  • Certificate of Live Birth
  • Certificate of Marriage
  • Certificate of Death
  • Certificate of No Marriage (CENOMAR)

Bureau of Immigration (BI)
  • Departure clearance information

National Bureau of Investigation (NBI)
  • Issuance of NBI clearance

Commission on Higher Education (CHED)
  • Verification and authentication of school credentials

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)
  • Travel tax payment
  • Processing of travel tax exemption and reduced travel tax
  • Response to queries

Philippine Overseas Employment Administration (POEA)
  • Documentation of workers (Landbased and Seabased)
  • Documentation of workers-on-leave/Balik-Manggagawa
  • Registration of landbased worker-applicants
  • Verification/certification of OFW records
  • Provision of legal assistance
  • Response to queries
According to Labor Secretary Silvestre Bello III, similar centers will also be set up in all regions spearheaded by the Department of Labor and Employment Regional Offices in coordination with the regional offices of the agencies cited above, local government units, and other partners and stakeholders.



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Look: Hassle-free for OFWs, One-stop service center opens today
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